UserDock
User support for simple SaaS products
A help center, bug reporting and live chat — set up in minutes. Add two links or one script tag to your product and you're done.
Knowledge base
Write tutorials and release notes in a rich editor — paste images straight from your clipboard. Users browse, search, and get a subtle “what's new” nudge.
Bug reports & feature requests
A simple form with screenshots included. Track tickets, reply by email, mark solved — and users confirm it's really fixed.
Live chat
Lightweight chat with no seat pricing. You get an email when someone writes, jump in, and reply in real time.